Ready Steady Physio Terms and conditions of contract are set out to align expectations for both the client and the therapist.  

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Sessions 

• A single session lasts approximately one hour and can be tailored according  to the child's needs ie: 45 mins-90 mins. Sessions may be carried out at a clinic  base, the client’s homes, school / college/ hospital setting or a trip in the  community 

• Sessions may be assessment, or therapy according to the current needs 

• An initial assessment may consist of several sessions to see a client in a  number of settings before aims are set 

• Written aims, resource preparation, reports and liaison with significant  others will be charged at the hourly rate.  

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Fees 

Single Session Rates 

Specialist Paediatric Physiotherapy rates are charged at £70/hr   

Planning/ writing exercise programmes and clinical letters/reports

Charged  at the hourly session rate and will be agreed in advance with you. Time spent  writing up case notes is included in this price. 

Aquatic Physiotherapy (Hydro) Fees  

Sessions can take place at a local hydrotherapy pool subject to availability. 

• Individual session 1:1 = £70.00/(30 mins in pool, assistance pre and post entering pool, admin time) + the cost of hire of the pool

£45 (30 minutes in pool, admin time) + the cost of hire of the pool

MDT meetings 

Charged as non-client facing clinical time at £70.00 p/hr as required. 

Administration time  

Charged as non-clinical time at £35.00 p/hr as required.  

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Travel & Expenses 

• Mileage is charged at 50p per mile from CV3 6QG on any distances greater than a 5 mile radius.  

• Travel time will be charged at £20.00 per hour. Travel times will be agreed before  commencement of therapy.  

• Postage will be charged using the royal mail system as needed.  

• Photocopy & Printing charges will apply as follows 

 Black and White 10p/ sheet 

 Colour 50p/ sheet.

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Payment 

Payment can be made in person or Invoices will be sent out at the end of each calendar 

month to the  bill-payer provided.  

Payment Methods 

Payment is accepted by cash or bank transfer.  

Bank transfers must use the invoice number as the reference for the payment.  Payments must be made within 30 days. Late payments are subject to a 5% increase  for each 30 day period of non-payment. Failure to pay after 90 days will result in a  County Court Judgement (CCJ).  

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Cancellations 

Cancellation by the therapist - If the therapist cancels an appointment, the session  can be rearranged at a date and time, which is convenient for the client and the  therapist. No charge will be made.  

Cancellation by the client - If the client cancels an appointment with more than 24  hours’ notice –no charge will be made.  

Cancellation by the client with less than 24 hours notice –If less than 24 hours notice  is given for a canceled appointment due to exceptional circumstance or sickness of  the child then 50% of the fee will be charged. 

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Non-attendance  

If the client fails to attend the scheduled appointment and does not cancel with 24  hours of notice, the client will be invoiced in full for the session. 

The following constitute failure to attend an appointment: 

• The therapist attends the client's home for an appointment, but the client is  not at home. 

• The therapist attends the child's school or nursery but they are absent and  the therapist was not informed. 

• Cancellation by the client should be made by the person who pays the bills.

• Cancellation of an MDT meeting.

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Confidentiality and Data Protection 

All Physiotherapists working for ReadySteadyPhysio will be registered with the Health Care Professions Council (HCPC). All  personal information including client details, case notes and correspondence will be stored securely and treated with strict confidentiality in line with GDPR legislation.  

ReadySteadyPhysio is registered with the ICO (information commissioner's office)  

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Disclosure Barring Service (DBS) 

All staff have an enhanced DBS check. Please know that you may request  to see this enhanced disclosure at any time.  

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Complaints 

Please contact the clinical director, Sarah Mascolo if you are concerned or unsatisfied  in any way. I hope that most complaints can be resolved in this manner of direct  communication. 

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